When I started developing tutorials for NZEI members on how to engage with their union through the internet I started with explanations of all the sites the union had and the difference between them. But it was soon obvious that this was the wrong approach, it just wasn't engaging. So then I started to think about what it was that I actually hoped union members would do on-line and began tutorials around these themes - follow, share, create.
The first on-line tutorial I developed covered how to follow union information through RSS and email. Here are two more. One explains how to join the union's social networking sites and the second how to share on-line content.